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Thursday, June 11, 2009

Software makers Symantec, McAfee settle complaints

Two of the nation's largest security software companies have agreed to clearly detail the terms of subscription renewals and pay


penalties totaling $750,000 in a settlement with New York's attorney general.

Attorney General Andrew M Cuomo had accused Symantec Corp and McAfee Inc of renewing customers' software subscriptions without their knowledge.

The California-based companies produce software to protect computers from an assortment of viruses and spyware.

Symantec said in a statement Wednesday that it has worked to improve the auto-renewal subscription process to ``make it more transparent and visible.''

McAfee spokesman Mark Cochran said that his company has been working to clarify and improve its auto-renewal subscription process. He said future enhancements will make it easier for customers to opt-out of the service.

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